A gestão da mudança como suporte à inovação
Em http://www.vtpi.org/tdm/tdm114.htm Change Management Developing Support for Innovation TDM Encyclopedia Victoria Transport Policy Institute About This Encyclopedia ~~~~~~~~~~~~~~~~~~~~ Updated August 28, 2007 This chapter discusses various ways to help build support for innovation within organizations. This tends to support TDM implementation. Wit and Humor “Problems cannot be solved at the same level of awareness that created them.” – Albert Einstein Description Change Management refers...
read moreMaior produtividade na administração pública
The_Productive_Time_Improvement_Journey Neste artigo em http://www.ogc.gov.uk/documents/The_Productive_Time_Improvement_Journey(1).pdf pode-se ver várias dicas e exemplos. a) How does someone currently spend their time?There are two ways to work smarter• spend less time not doing “the right things”• get more done in the time available b) How slick is our service delivery? How could we get there? 1. Reduce variation in performance – “moving everyone to ‘good’” 2. Improving the ‘frontier’...
read moreMelhoria dos processos vs. automatização
Em http://blogs.ittoolbox.com/eai/madgreek/archives/bpm-process-improvement-vs-process-automation-22451 BPM: Process Improvement vs. Process Automation Mike Kavis (Enterprise Architect) Posted 2/12/2008Comments (1) | Trackbacks (0) Another lesson learned I encountered recently is to clearly define the intentions of your BPM projects. There is a huge difference between attempting to improve processes versus automating processes. First let’s discuss the pros and cons of each: Process Automating in a BPM world Pros Quick wins...
read moreBenchmarking de produtividade em desenvolvimento de software
Em http://www.ksharp.com/documents/isern-98-08.pdf podem ver um artigo que faz Benchmarking de produtividade em desenvolvimento de software baseado em mais de 200 casos reais. Outro artigo em http://www.datamax-france.com/ieee00.pdf ...
read moreProdutividade em Investigação científica
Ver o artigo em ftp://ftp.cordis.lu/pub/improving/docs/ser_conf_bench_barre.pdf
read moreProdutividade em Hospitais
O benchmarking como uma medida essencial na produtividade dos hospitais é apontado no site http://www.bradyinc.com/Tip_of_the_Week_(04_17_06).html Department productivity benchmarking is one of the most powerful and versatile tools available to progressive hospital management teams. Here are just a few of its uses. As a Cost Management Tool: Labor costs remain the largest single component of any hospital’s expense budget. Managing labor costs is important for both financial and moral stewardship...
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